Terms of service

 Terms & Conditions

Welcome to Billie the brand! By visiting our website and using our services, you agree to the following terms and conditions.

1. General These terms and conditions apply to all visitors, users and buyers of products via www.billiethebrand.com. By using our website, you agree to these terms. Please read them carefully.

2. Product Information We do our best to provide accurate and up-to-date information about our products. However, we cannot guarantee that all product descriptions, prices and other content are completely free from errors. We reserve the right to correct errors and update information at any time without prior notice.

3. Orders and Payment

  • All orders are subject to availability.
  • We reserve the right to refuse an order for any reason.
  • Payment must be made at the time of order. We accept common payment methods as indicated on our website.
  • In case of payment issues, we reserve the right to cancel or suspend the order.

4. Delivery and Shipping

  • We aim to deliver your order within the stated time. However, delivery times are indicative and cannot be guaranteed.
  • Any customs charges are the responsibility of the buyer.
  • Billie the brand is not responsible for delays caused by third parties such as courier services or customs.

5. Returns and Exchanges

  • You have the right to return products within 14 days of receipt, provided they are in original condition and packaging.
  • Return costs are partially the responsibility of the buyer, unless otherwise agreed.
  • Contact our customer service at info@billiethebrand.com for return instructions.

6. Intellectual Property All content on this website, including but not limited to text, images, logos and designs, is the property of Billie the brand or its content suppliers and is protected by copyright and other intellectual property rights. Use of our content without permission is prohibited.

7. Limitation of Liability Billie the brand is not liable for any direct, indirect, incidental or consequential damages arising from the use of our website or the purchase of our products. Our maximum liability is limited to the purchase price of the relevant product.

8. Changes to Terms We reserve the right to change these terms and conditions at any time. The most recent version of the terms is always available on our website. By continuing to use our website after changes, you agree to the new terms.

9. Applicable Law These terms and conditions and any disputes arising from them are governed by Dutch law.

10. Contact For questions about these terms and conditions, please contact us at: Email: info@billiethebrand.com